Deposits at booking: If they don't come, you decide.
Per service and per client, with your cancellation window
A deposit per service, with exceptions and your own window, paid by card in dram with an eHDM receipt. Cancelled in time: a refund or credit for the next visit.
14 days free · no commitment
- Per service
- Exceptions per client
- eHDM deposit receipt
Businesses in Armenia that run on emly
What the deposit does
You set the rules; the system asks for the deposit.
Your rules
- Per serviceNo deposit, half the price or the full price.
All (4)
- New clients and exceptionsSet a default for new clients and adjust it on each client’s card.
- Cancellation windowFree cancellation, 2 to 72 hours, 7 days or no refund.
- Terms before payingThe client sees the deposit and your terms, in their language.
Cancelled in time
- Refund or balanceThe client chooses a card refund or credit for a future visit.
All (2)
- Balance by branchShared across your branches or kept per branch.
If the client doesn't come
- Keeping the deposit, with your confirmationThe system suggests keeping the deposit; the admin confirms the decision.
All (3)
- Waive or refundOnly the roles you allow can choose not to keep the deposit, or refund it.
- In the day's reportA kept deposit counts as revenue.
The money
- By card, in dramWe switch it onThrough Ameria Bank; we switch it on.
All (3)
- eHDM for the depositeHDM (the Armenian e-receipt), and a return receipt on refunds.
- In the payments listEvery deposit, with filters and export.
The deposit, step by step
Per service
Payments, deposits & eHDM
A deposit only where it's needed
Choose which services take a deposit: half the price or the full price.
- No deposit, half or the full price
- For long and expensive services
- Short services, without a deposit
Services
- Balayage40,000 ֏20,000 ֏ at booking
- Bridal hairstyle30,000 ֏30,000 ֏ at booking
- Women's haircut12,000 ֏No deposit
- Gel manicure8,000 ֏No deposit
Exceptions
Clients & loyalty
A regular, with no deposit
Regulars can book without a deposit; you set that on the client's card.
- The exception is set on the client's card
- The rule stays the same for everyone else
- Remove it at any time
12 visits · 0 no-shows
Cancellation window
Payments, deposits & eHDM
Free more than 24 hours before
Cancellation is free before your deadline; after it, you decide whether to keep the deposit.
- Free, 2 to 72 hours, 7 days or no refund
- The client sees the terms before paying
- Cancelled in time: a refund or a balance
Free cancellation window
- Free cancellation
- 2 hours
- 4 hours
- 6 hours
- 12 hours
- 24 hours
- 48 hours
- 72 hours
- 7 days
- No refund
You can cancel free of charge more than 24 hours before your appointment.
If they don't come
Payments, deposits & eHDM
You decide whether to keep the deposit
If the client doesn't come, the system suggests keeping the deposit. You confirm, or choose not to keep it with the required permission.
- The system suggests keeping the deposit
- Waiving or refunding needs the required permission
- The kept deposit, in the day's report
With a deposit, fewer than 1 in 100 bookings is a no-show.1
No-shows only · bookings with a deposit · last 12 months
You decide whether to keep the deposit.
- Paid online at bookingHeldDeposit 20,000 ֏
- Client didn’t comeNo showForfeit (keep)
- You confirm keeping the depositForfeited deposit+20,000 ֏
With a deposit, fewer than 1 in 100 bookings is a no-show.1
No-shows only · bookings with a deposit · last 12 months
You decide whether to keep the deposit.
One deposit. Four things done.One deposit. Three things done.
The deposit appears in the booking, payment, client card and report.
- Booking & calendar23:40 Tamar books a balayage online, and the system asks for a deposit.
- Payments, deposits & eHDM20,000 ֏ by card. The eHDM deposit receipt is issued.
- Clients & loyaltyIf she cancels in time, she chooses a refund or credit for her next visit.
- Reports & controlIf she doesn't come, the kept deposit shows in the day's report.
The deposit is linked to the booking, client record and payment.
“Clients will be offended by a deposit”
The system requests the deposit in the client’s language, for the services you choose. Regulars can book without one. When the client attends, the deposit goes towards the service price.
Only 1.6% of deposits end up kept by the business.2
After a no-show or late cancellation, the system suggests keeping the deposit. You confirm, or waive it if your role allows. This figure is a share of deposits; the no-show rate is a share of bookings. Their definitions and reporting periods differ.
Подтверждение записи
Балаяж · Анна
03.10.2026 в 11:30
Предоплата внесена: 20 000 ֏Студия Нарэ, Ереван
emly.am/l/6W41HQ24
Salons and spas on emly
…the ability to run every process in 3 languages… a deposit system, which is a truly important tool in beauty… we see the client’s visit history… a very fast reply to any question.
Translated from Armenian
You talk to the people who build it.
Alexander Adamyan, founder of emlyThe founder reads your feedback and suggestions personally. They help us improve emly.
…solves every suggestion or problem of ours very quickly and with care, and keeps working on the program and improving it
Translated from Armenian
Pricing for your team
Deposits are in every plan.
Starting from 9,500 ֏ a month For 3 seats, paid upfront for 3 months. Total payment: 28,500 ֏.
Pricing is based on seats, with a minimum of 3. Seats include specialists who take bookings, rooms or equipment booked without a specialist, and each extra location. Admins and managers are free.
- All eight modules
- Export your data while your plan is active
Extra SMS · WhatsApp on your own Pact account · card fees 2.9% / 3.5%
Chains and 20+ specialists: talk to us.
Getting started is on us.
Ask us to import the available data and train your team, free. What we can import depends on the source.
- 1We move your data
- 2We train your team
- 3You run both for a week, then switch
Questions about deposits
“Clients will be offended by a deposit”
The system requests the deposit in the client’s language, for the services you choose. Regulars can book without one. When the client attends, the deposit goes towards the service price.
Which services should take a deposit?
You decide, service by service: no deposit, half or the full price. Usually it's the long or expensive services. You can also set a default deposit for all new clients, and change it for any client right on their card.
And if the client cancels?
You choose the cancellation terms: free cancellation at any time, a deadline of 2 to 72 hours or 7 days before the visit, or no refund. Clients who cancel in time choose a refund to their card or credit for their next visit. For late cancellations, you confirm whether to keep the deposit; choosing not to keep it needs the required permission.
What happens if the client doesn't come?
When the admin marks the client as a no-show, the system suggests keeping the deposit. Once confirmed, it stays yours and shows in the day's report. The roles you allow can choose not to keep the deposit, or refund it.
Does the client get a receipt?
Yes. The deposit is paid online by card, and the eHDM deposit receipt is issued automatically. A refund gets a return receipt. On the day of the visit, if the rest is paid at the desk, your fiscal printer prints that receipt. Payments & eHDM
How do we switch deposits on?
We switch card payments on through Ameria Bank, in dram (the fee is 2.9% on Armenian cards and 3.5% on international ones). Then you choose which services take a deposit. Deposits are available in Armenia only.
Does the deposit come off the service price?
Yes. When the client attends, the deposit is deducted from the total service price. You set the cancellation and refund terms.
See deposits in emly.
A demo with services like yours. In Yerevan, over a coffee if you like.